Whether you have a question about one of our reviews, spotted something that needs updating, or want to discuss a content partnership, this page explains how to reach the Casino No Gamstop team and what happens when you do.

How to Reach Us

The best way to get in touch is by email. We aim to respond to all messages within two working days, though during busy periods it may take a little longer.

Email: [email protected]

What We Can Help With

  • Factual corrections — if you believe information on any of our pages is inaccurate or out of date, please let us know and we will look into it promptly.
  • Editorial enquiries — questions about how we research and rate casinos not on GamStop, or about the criteria we apply.
  • Content partnerships — if you represent an operator or affiliate network and would like to discuss inclusion on Casino No Gamstop, get in touch with full details. Note that commercial relationships do not buy editorial position; rankings reflect our independent assessment.
  • General feedback — suggestions for new content, page improvements or topics you would like us to cover.

What We Cannot Help With

We are an independent comparison and review site, not a casino operator. That means we are unable to assist with:

  • Account queries, deposits or withdrawals at any specific casino
  • Bonus disputes or wagering-requirement complaints — these must go directly to the casino's customer support team
  • Requests to remove or alter reviews in exchange for payment
  • Personal gambling advice or account management on any platform

If you have a concern about your own gambling, please visit our responsible gambling guidance for information on tools and support available to you.

About This Site

Casino No Gamstop (communityha.org.uk) is an independent affiliate website. We review and compare online casinos that operate outside the GamStop self-exclusion scheme for readers based in Great Britain. We do not operate any gambling services ourselves; all gaming is provided by third-party operators. When you click through from our site and register or deposit, we may earn a commission. This does not influence how we rate or rank any casino — our editorial process is independent, and commission does not buy position.

You can read more about who we are and how we work on our About Us page, and review the full terms governing your use of this site on our Terms and Conditions page.

For a full list of reviewed casinos, visit our non-GamStop casinos guide.

Response Times and Expectations

Type of Enquiry Expected Response Time
Factual correction or error report Within 2 working days
Editorial or content question Within 2–3 working days
Partnership or commercial enquiry Within 3–5 working days
General feedback Within 3–5 working days

We read every message, but we are not always able to reply to each one individually. If your query requires a response, please include enough detail in your first message so we can answer it without needing to go back and forth.

18+ only. This site is intended for adults. If you are concerned about your gambling, please see our responsible gambling page before continuing.

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